At Helpr we only hire professionals who are passionate & experienced with any kind of household work. Almost all of our bookings are carried out efficiently, but in the rare case that something goes wrong, we'll help you resolve the issue immediately.
To file a damage claim, write to firstname.lastname@example.org
Any such claim must be filed within 72 hours of the booking. We will get in touch with you within 48 hours.
Note: The submission of claim does not guarantee a reimbursement of any kind. We will try & fix an item instead of replacing it. Helpr will require proof of purchase and proof of damage before we can settle any damage/missing claim. Helpr will determine the market value of damaged item based on date purchased, the current condition of the item, purchase price and the cost to fix the item. This does not always equal the value to replace it with a new item. We can only pay up to 25% of the market value, without proof of purchase.